Dentist anger

[supertinks]

This is fucking ridiculous.

Back in August (the 25th, I think), I broke my tooth eating some frozen chocolate buttons. On the 26th I phoned my dentist, and managed to get an appointment for the 10th September (!)

I went to my appointment, where the surgery was in chaos as their computer system had died and they were unable to do any procedures. "Thats ok," says I. "I'll have my checkup anyway."

So I had my check up, and they told me I needed to have my filling replaced. I paid for my checkup (using my card, for which I have proof on my bank statement). They said "Call back in a couple of days, because we can't make you an appointment without the computer system."

It took me ages to get through to them and actually make an appointment, the earliest date for which they had available was something around the 13th November (ish, I can't remember the exact date). It was a Thursday, I remember that much.

Anyway, I get a phone call on the Tuesday morning the week of my appointment. "Dentist is sick, we're cancelling your appointment". Earliest available re-schedule was for today, 4th December, at 2pm.

So I had today off, was going to study in morning, then go to dentist. Get a phone call at about 1.15pm, just as I am about to leave the house. "Dentist is going home sick, we're cancelling your appointment." The message on my phone told me to call back to arrange a new appointment, so i did. The phone rang, and was answered with "Can you phone back in 20 minutes as I'm really busy cashing up and have to phone and cancel all the appointments this afternoon!".

So I haven't called them back yet, as I was distracted by a post-exam visit from black_faery and now its too late.I shall call them tomorrow morning. If they try and tell me the earliest they can see me is the middle of January I will not be impressed!!! Its been three-and-a-half months since I broke my tooth, and its starting to really annoy me now.

Stupid useless NHS service.

Comments

[padfoot-uk.livejournal.com]

This is one of the main problems with NHS dental services: too few dentists and too many patients...

Hope you get it sorted soon.

x

[rhube.livejournal.com]

That is truly appalling! You have my sympathies. We could really do with about 50 billion [ish] more NHS dentists in this country - sadly, I don't think it's going to happen any time soon.